.wkai-chat {
  --wkai-bg: #fffdf9;
  --wkai-text: #2f2b27;
  --wkai-muted: #746d65;
  --wkai-line: #e5ddd3;
  --wkai-dark: #2f2b27;
  --wkai-panel: #faf6ef;
  --wkai-warm: #efe4d7;
  --wkai-soft: #f7efe5;
  --wkai-shadow: 0 18px 55px rgba(47, 43, 39, 0.20);
  font-family: inherit;
  color: var(--wkai-text);
}

.wkai-chat,
.wkai-chat * {
  box-sizing: border-box;
}

.wkai-chat:not(.wkai-chat--inline) {
  position: fixed;
  right: 20px;
  bottom: 20px;
  z-index: 999999;
}

.wkai-chat__button {
  border: 0;
  border-radius: 999px;
  padding: 12px 17px;
  background: var(--wkai-dark);
  color: #ffffff;
  cursor: pointer;
  box-shadow: var(--wkai-shadow);
  display: inline-flex;
  align-items: center;
  gap: 9px;
  font-size: 14px;
  font-weight: 600;
  letter-spacing: 0.01em;
  line-height: 1;
}

.wkai-chat__panel[hidden],
.wkai-chat__button[hidden],
.wkai-chat__handover[hidden] {
  display: none !important;
}

.wkai-chat__button-dot {
  width: 9px;
  height: 9px;
  display: inline-block;
  border-radius: 50%;
  background: var(--wkai-soft);
}

.wkai-chat__panel {
  width: 390px;
  max-width: calc(100vw - 32px);
  height: 620px;
  max-height: calc(100vh - 42px);
  background: var(--wkai-bg);
  border: 1px solid var(--wkai-line);
  border-radius: 18px;
  box-shadow: var(--wkai-shadow);
  overflow: hidden;
  display: flex;
  flex-direction: column;
}

.wkai-chat--inline .wkai-chat__button {
  display: none;
}

.wkai-chat--inline .wkai-chat__panel {
  position: static;
  width: 100%;
  max-width: 760px;
  height: 660px;
  box-shadow: none;
}

.wkai-chat__header {
  flex: 0 0 auto;
  position: relative;
  z-index: 2;
  background: linear-gradient(135deg, #2f2b27 0%, #4a4037 100%);
  color: #ffffff;
  padding: 16px 17px;
  display: flex;
  justify-content: space-between;
  align-items: center;
  gap: 12px;
}

.wkai-chat__header strong {
  display: block;
  font-size: 16px;
  font-weight: 600;
  letter-spacing: 0.01em;
  line-height: 1.2;
}

.wkai-chat__header span {
  display: block;
  opacity: 0.86;
  font-size: 12px;
  letter-spacing: 0.03em;
  margin-top: 3px;
}


.wkai-chat__language {
  flex: 0 0 auto;
  display: flex;
  align-items: center;
  gap: 7px;
  padding: 9px 12px;
  background: #ffffff;
  border-bottom: 1px solid var(--wkai-line);
  font-size: 12px;
  color: var(--wkai-muted);
}

.wkai-chat__language span {
  font-weight: 600;
  margin-right: auto;
}

.wkai-chat__language button {
  border: 1px solid var(--wkai-line);
  border-radius: 999px;
  background: var(--wkai-bg);
  color: var(--wkai-text);
  cursor: pointer;
  font-size: 12px;
  line-height: 1.1;
  padding: 6px 10px;
}

.wkai-chat__language button[aria-pressed="true"] {
  background: var(--wkai-dark);
  border-color: var(--wkai-dark);
  color: #ffffff;
}

.wkai-chat__close {
  border: 0;
  background: transparent;
  color: #ffffff;
  font-size: 28px;
  line-height: 1;
  cursor: pointer;
  padding: 2px 4px;
}

.wkai-chat__messages {
  flex: 1 1 auto;
  min-height: 0;
  overflow-y: auto;
  overscroll-behavior: contain;
  overflow-anchor: none;
  scroll-behavior: smooth;
  padding: 16px;
  scroll-padding-top: 16px;
  background: var(--wkai-panel);
}

.wkai-chat__message {
  max-width: 88%;
  margin: 0 0 11px;
  padding: 11px 13px;
  border-radius: 14px;
  font-size: 14px;
  line-height: 1.5;
  word-break: break-word;
}

.wkai-chat__message a {
  color: inherit;
  text-decoration: underline;
  text-underline-offset: 2px;
}

.wkai-chat__message--assistant {
  background: #ffffff;
  border: 1px solid var(--wkai-line);
  border-bottom-left-radius: 6px;
  margin-right: auto;
}

.wkai-chat__message--user {
  background: var(--wkai-dark);
  color: #ffffff;
  border-bottom-right-radius: 6px;
  margin-left: auto;
}

.wkai-chat__message--thinking {
  color: var(--wkai-muted);
  font-style: italic;
}


.wkai-chat__choices {
  display: flex;
  flex-wrap: wrap;
  gap: 7px;
  margin: -3px 0 13px;
  max-width: 92%;
}

.wkai-chat__choices button {
  border: 1px solid var(--wkai-line);
  background: #ffffff;
  border-radius: 999px;
  padding: 8px 11px;
  font-size: 12px;
  line-height: 1.2;
  cursor: pointer;
  color: var(--wkai-text);
  box-shadow: 0 3px 12px rgba(47, 43, 39, 0.04);
}

.wkai-chat__choices button:hover,
.wkai-chat__choices button:focus {
  background: var(--wkai-warm);
}

.wkai-chat__choices button:disabled {
  opacity: 0.55;
  cursor: default;
}

.wkai-chat__cards {
  display: grid;
  gap: 10px;
  margin: 5px 0 12px;
}

.wkai-chat__cards-heading {
  font-size: 12px;
  font-weight: 600;
  color: var(--wkai-muted);
  letter-spacing: 0.02em;
  margin: 0 0 -1px 2px;
}

.wkai-chat__card {
  display: grid;
  grid-template-columns: 76px 1fr;
  gap: 10px;
  padding: 10px;
  background: #ffffff;
  border: 1px solid var(--wkai-line);
  border-radius: 14px;
  box-shadow: 0 6px 18px rgba(47, 43, 39, 0.06);
}

.wkai-chat__card--no-image {
  grid-template-columns: 1fr;
}

.wkai-chat__card-image {
  display: block;
  width: 76px;
  height: 76px;
  border-radius: 11px;
  overflow: hidden;
  background: var(--wkai-warm);
}

.wkai-chat__card-image img {
  width: 100%;
  height: 100%;
  object-fit: cover;
  display: block;
}

.wkai-chat__card-content {
  min-width: 0;
}

.wkai-chat__card-content strong,
.wkai-chat__card-title {
  display: block;
  font-size: 13px;
  line-height: 1.35;
  margin-bottom: 2px;
  font-weight: 700;
  color: var(--wkai-text);
  text-decoration: none;
}

.wkai-chat__card-meta {
  display: block;
  color: var(--wkai-muted);
  font-size: 12px;
  line-height: 1.3;
  margin-bottom: 4px;
}

.wkai-chat__card-title:hover,
.wkai-chat__card-title:focus {
  text-decoration: underline;
  text-underline-offset: 2px;
}

.wkai-chat__card-content p {
  margin: 0 0 7px;
  font-size: 12px;
  line-height: 1.35;
  color: var(--wkai-text);
}

.wkai-chat__card-actions {
  display: flex;
  flex-wrap: wrap;
  gap: 6px;
}

.wkai-chat__card-actions a,
.wkai-chat__card-actions button {
  border: 1px solid var(--wkai-line);
  border-radius: 999px;
  padding: 6px 9px;
  font-size: 12px;
  line-height: 1;
  text-decoration: none;
  color: var(--wkai-text);
  background: #ffffff;
  cursor: pointer;
  font-family: inherit;
}

.wkai-chat__card-actions button:disabled {
  opacity: 0.68;
  cursor: default;
}

.wkai-chat__card-note {
  margin: 0 0 6px;
  color: var(--wkai-muted);
  font-size: 12px;
  line-height: 1.35;
}

.wkai-chat__card-note strong {
  display: inline;
  font-size: inherit;
  margin: 0;
}


.wkai-chat__product-reveal {
  max-width: 94%;
  margin: 0 0 13px;
}

.wkai-chat__product-reveal-panel {
  background: #ffffff;
  border: 1px solid var(--wkai-line);
  border-radius: 14px;
  padding: 10px;
  box-shadow: 0 6px 18px rgba(47, 43, 39, 0.05);
}

.wkai-chat__product-reveal-note {
  margin: 0 0 8px;
  color: var(--wkai-muted);
  font-size: 12px;
  line-height: 1.35;
}

.wkai-chat__product-reveal-button {
  border: 1px solid var(--wkai-line);
  border-radius: 999px;
  background: var(--wkai-dark);
  color: #ffffff;
  padding: 8px 12px;
  font-size: 12px;
  font-weight: 600;
  cursor: pointer;
}

.wkai-chat__product-reveal-button:disabled {
  opacity: 0.65;
  cursor: default;
}

.wkai-chat__product-reveal .wkai-chat__cards {
  margin: 8px 0 0;
}

.wkai-chat__suggestions {
  flex: 0 0 auto;
  display: flex;
  gap: 7px;
  overflow-x: auto;
  padding: 10px 12px;
  border-top: 1px solid var(--wkai-line);
  background: #ffffff;
}

.wkai-chat__suggestions button {
  flex: 0 0 auto;
  border: 1px solid var(--wkai-line);
  background: #ffffff;
  border-radius: 999px;
  padding: 8px 11px;
  font-size: 12px;
  cursor: pointer;
  color: var(--wkai-text);
  white-space: nowrap;
}

.wkai-chat__suggestions button:hover,
.wkai-chat__card-actions a:hover,
.wkai-chat__card-actions button:hover,
.wkai-chat__shortlist-actions button:hover,
.wkai-chat__email-shortlist-actions button:hover,
.wkai-chat__no-match-actions button:hover {
  background: var(--wkai-warm);
}


.wkai-chat__shortlist,
.wkai-chat__email-shortlist,
.wkai-chat__no-match,
.wkai-chat__profile {
  max-width: 94%;
  margin: 0 0 13px;
  padding: 11px;
  background: #ffffff;
  border: 1px solid var(--wkai-line);
  border-radius: 14px;
  box-shadow: 0 6px 18px rgba(47, 43, 39, 0.05);
}

.wkai-chat__shortlist strong,
.wkai-chat__email-shortlist strong,
.wkai-chat__no-match strong,
.wkai-chat__profile strong {
  display: block;
  font-size: 13px;
  margin-bottom: 5px;
}


.wkai-chat__profile dl {
  display: grid;
  grid-template-columns: 94px 1fr;
  gap: 6px 10px;
  margin: 0;
  font-size: 12px;
  line-height: 1.35;
}

.wkai-chat__profile dt {
  font-weight: 600;
  color: var(--wkai-muted);
}

.wkai-chat__profile dd {
  margin: 0;
  color: var(--wkai-text);
}

.wkai-chat__shortlist p,
.wkai-chat__email-shortlist p,
.wkai-chat__no-match p {
  margin: 0 0 9px;
  font-size: 12px;
  line-height: 1.4;
  color: var(--wkai-muted);
}

.wkai-chat__shortlist-row {
  display: flex;
  justify-content: space-between;
  gap: 10px;
  padding: 7px 0;
  border-top: 1px solid var(--wkai-line);
  font-size: 12px;
  line-height: 1.35;
}

.wkai-chat__shortlist-row:first-of-type {
  border-top: 0;
}

.wkai-chat__shortlist-row span:first-child {
  font-weight: 600;
}

.wkai-chat__shortlist-actions,
.wkai-chat__email-shortlist-actions,
.wkai-chat__no-match-actions {
  display: flex;
  flex-wrap: wrap;
  gap: 7px;
  margin-top: 8px;
}

.wkai-chat__shortlist-actions button,
.wkai-chat__email-shortlist-actions button,
.wkai-chat__no-match-actions button {
  border: 1px solid var(--wkai-line);
  border-radius: 999px;
  padding: 8px 11px;
  font-size: 12px;
  line-height: 1;
  cursor: pointer;
  color: var(--wkai-text);
  background: #ffffff;
  font-family: inherit;
}

.wkai-chat__no-match-actions button:first-child,
.wkai-chat__email-shortlist-actions button:first-child,
.wkai-chat__shortlist-actions button:first-child {
  background: var(--wkai-dark);
  color: #ffffff;
  border-color: var(--wkai-dark);
}

.wkai-chat__email-shortlist input,
.wkai-chat__email-shortlist textarea {
  display: block;
  width: 100%;
  box-sizing: border-box;
  margin: 0 0 7px;
  border: 1px solid var(--wkai-line);
  border-radius: 11px;
  padding: 9px 10px;
  font: inherit;
  font-size: 13px;
  background: #ffffff;
  color: var(--wkai-text);
}

.wkai-chat__email-shortlist textarea {
  resize: vertical;
  min-height: 72px;
}

.wkai-chat__email-shortlist-actions button:disabled {
  opacity: 0.65;
  cursor: default;
}

.wkai-chat__handover {
  border-top: 1px solid var(--wkai-line);
  padding: 12px;
  background: var(--wkai-warm);
}

.wkai-chat__handover strong {
  display: block;
  font-size: 14px;
  margin-bottom: 3px;
}

.wkai-chat__handover p {
  margin: 0 0 8px;
  font-size: 12px;
  line-height: 1.35;
  color: var(--wkai-muted);
}




.wkai-chat__handover-type {
  display: block;
  margin: 0 0 7px;
  color: var(--wkai-text);
  font-size: 12px;
  line-height: 1.35;
}

.wkai-chat__handover-type span {
  display: block;
  margin-bottom: 5px;
  font-weight: 600;
}

.wkai-chat__file-label {
  display: block;
  margin: 0 0 7px;
  color: var(--wkai-text);
  font-size: 12px;
  line-height: 1.35;
}

.wkai-chat__file-label span {
  display: block;
  margin-bottom: 5px;
  font-weight: 600;
}

.wkai-chat__file-label input {
  margin-bottom: 0;
}

.wkai-chat__small-note {
  margin-top: -3px !important;
  font-size: 11px !important;
}

.wkai-chat__handover input,
.wkai-chat__handover select,
.wkai-chat__handover textarea {
  display: block;
  width: 100%;
  box-sizing: border-box;
  margin: 0 0 7px;
  border: 1px solid var(--wkai-line);
  border-radius: 10px;
  padding: 9px 10px;
  font: inherit;
  font-size: 13px;
  background: #ffffff;
  color: var(--wkai-text);
}

.wkai-chat__handover textarea {
  resize: vertical;
  min-height: 74px;
}

.wkai-chat__handover-actions {
  display: flex;
  gap: 8px;
}

.wkai-chat__handover-actions button {
  border: 0;
  border-radius: 10px;
  padding: 9px 11px;
  font-weight: 600;
  cursor: pointer;
}

.wkai-chat__handover-actions button[type="submit"] {
  background: var(--wkai-dark);
  color: #ffffff;
}

.wkai-chat__handover-actions button[type="button"] {
  background: #ffffff;
  color: var(--wkai-text);
  border: 1px solid var(--wkai-line);
}

.wkai-chat__form {
  flex: 0 0 auto;
  display: flex;
  align-items: flex-end;
  gap: 9px;
  padding: 12px;
  border-top: 1px solid var(--wkai-line);
  background: #ffffff;
}

.wkai-chat__form textarea {
  flex: 1;
  min-height: 42px;
  max-height: 120px;
  resize: none;
  border: 1px solid var(--wkai-line);
  border-radius: 12px;
  padding: 10px 11px;
  font-family: inherit;
  font-size: 14px;
  line-height: 1.35;
  color: var(--wkai-text);
  background: #ffffff;
}

.wkai-chat__form button {
  border: 0;
  border-radius: 12px;
  padding: 11px 13px;
  background: var(--wkai-dark);
  color: #ffffff;
  cursor: pointer;
  font-weight: 600;
}

.wkai-chat__form button:disabled,
.wkai-chat__form textarea:disabled,
.wkai-chat__handover button:disabled {
  opacity: 0.65;
  cursor: not-allowed;
}

@media (max-width: 820px) {
  .wkai-chat__suggestions,
  .wkai-chat--keyboard .wkai-chat__suggestions {
    display: none !important;
  }
}

@media (max-width: 520px) {
  .wkai-chat:not(.wkai-chat--inline) {
    left: 0;
    right: 0;
    bottom: var(--wkai-mobile-bottom, 0px);
    width: auto;
    display: flex;
    justify-content: flex-end;
    align-items: flex-end;
    transition: bottom 160ms ease;
  }

  .wkai-chat__button,
  .wkai-chat__panel {
    pointer-events: auto;
  }

  .wkai-chat__button {
    margin: 0 10px 10px 0;
  }

  .wkai-chat__panel {
    width: 100%;
    max-width: none;
    height: var(--wkai-vvh, 100vh);
    max-height: var(--wkai-vvh, 100vh);
    border-radius: 0;
    border-left: 0;
    border-right: 0;
    border-bottom: 0;
  }

  @supports (height: 100dvh) {
    .wkai-chat__panel {
      height: var(--wkai-vvh, 100dvh);
      max-height: var(--wkai-vvh, 100dvh);
    }
  }

  .wkai-chat__button {
    padding: 12px 15px;
  }

  .wkai-chat__header {
    padding: 12px 14px;
  }

  .wkai-chat__header strong {
    font-size: 15px;
  }

  .wkai-chat__header span {
    font-size: 11px;
  }

  
.wkai-chat__language {
  flex: 0 0 auto;
  display: flex;
  align-items: center;
  gap: 7px;
  padding: 9px 12px;
  background: #ffffff;
  border-bottom: 1px solid var(--wkai-line);
  font-size: 12px;
  color: var(--wkai-muted);
}

.wkai-chat__language span {
  font-weight: 600;
  margin-right: auto;
}

.wkai-chat__language button {
  border: 1px solid var(--wkai-line);
  border-radius: 999px;
  background: var(--wkai-bg);
  color: var(--wkai-text);
  cursor: pointer;
  font-size: 12px;
  line-height: 1.1;
  padding: 6px 10px;
}

.wkai-chat__language button[aria-pressed="true"] {
  background: var(--wkai-dark);
  border-color: var(--wkai-dark);
  color: #ffffff;
}

.wkai-chat__close {
    min-width: 36px;
    min-height: 36px;
  }

  .wkai-chat__messages {
    padding: 13px;
    scroll-padding-top: 13px;
  }

  .wkai-chat__message {
    max-width: 94%;
    font-size: 14px;
    padding: 10px 12px;
  }

  .wkai-chat__choices {
    max-width: 100%;
    gap: 8px;
    margin: 0 0 13px;
  }

  .wkai-chat__choices button {
    padding: 9px 11px;
    font-size: 12px;
  }

  
  .wkai-chat__suggestions {
    display: none;
  }

  .wkai-chat__form {
    gap: 8px;
    padding: 10px;
  }

  .wkai-chat__form textarea {
    min-height: 40px;
    max-height: 88px;
    font-size: 16px;
    line-height: 1.25;
    padding: 9px 10px;
  }

  .wkai-chat__form button {
    min-height: 40px;
    padding: 10px 12px;
    border-radius: 12px;
  }

  .wkai-chat--keyboard .wkai-chat__panel {
    height: var(--wkai-vvh, 100vh);
    max-height: var(--wkai-vvh, 100vh);
  }

  .wkai-chat--keyboard .wkai-chat__messages {
    padding-bottom: 8px;
  }

  .wkai-chat__card {
    grid-template-columns: 66px 1fr;
  }

  .wkai-chat__card--no-image {
    grid-template-columns: 1fr;
  }

  .wkai-chat__card-image {
    width: 66px;
    height: 66px;
  }

  .wkai-chat__card-content p {
    display: -webkit-box;
    -webkit-line-clamp: 2;
    -webkit-box-orient: vertical;
    overflow: hidden;
  }
}

@media (max-width: 360px) {
  .wkai-chat__button {
    margin-right: 8px;
    margin-bottom: 8px;
  }

  .wkai-chat__form {
    gap: 6px;
  }

  .wkai-chat__form button {
    padding-left: 10px;
    padding-right: 10px;
  }
}

.wkai-chat__feedback {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 7px;
  margin: -2px 0 12px 12px;
  font-size: 12px;
  color: #6f6559;
}

.wkai-chat__feedback span {
  margin-right: 2px;
}

.wkai-chat__feedback button {
  border: 1px solid rgba(75, 66, 55, 0.2);
  background: #fff;
  color: #4f463d;
  border-radius: 999px;
  padding: 6px 10px;
  min-height: 30px;
  cursor: pointer;
  font: inherit;
}

.wkai-chat__feedback button:hover,
.wkai-chat__feedback button:focus {
  border-color: rgba(75, 66, 55, 0.4);
}

.wkai-chat__feedback button:disabled {
  opacity: 0.55;
  cursor: default;
}

.wkai-chat__feedback em {
  display: block;
  flex-basis: 100%;
  font-style: normal;
  color: #6f6559;
}

.wkai-chat__privacy {
  margin: 0;
  padding: 8px 14px 0;
  font-size: 11px;
  line-height: 1.35;
  color: #7a7168;
  background: #fff;
}

@media (max-width: 520px) {
  .wkai-chat__feedback {
    margin-left: 10px;
    padding-right: 8px;
  }

  .wkai-chat__feedback button {
    min-height: 34px;
    padding: 7px 11px;
  }

  .wkai-chat__privacy {
    padding: 7px 12px 0;
    font-size: 10.5px;
  }
}

/* Gift Concierge / inline landing experience */
body.wkai-gift-concierge-ready {
  background: #efe4d7;
}

html.wkai-gift-concierge-ready-root,
body.wkai-gift-concierge-ready {
  scroll-padding-top: 92px;
}

body.wkai-gift-concierge-ready .wkai-chat__concierge-main {
  padding-top: clamp(22px, 3vw, 38px) !important;
  margin-top: 0 !important;
}

body.wkai-gift-concierge-ready .wkai-chat__concierge-parent,
body.wkai-gift-concierge-ready .wkai-chat__concierge-article {
  padding-top: 0 !important;
  margin-top: 0 !important;
}

body.wkai-gift-concierge-ready .wkai-chat__concierge-parent > .wkai-chat--concierge:first-child,
body.wkai-gift-concierge-ready .entry-content > .wkai-chat--concierge:first-child,
body.wkai-gift-concierge-ready .page-content > .wkai-chat--concierge:first-child,
body.wkai-gift-concierge-ready .wp-block-post-content > .wkai-chat--concierge:first-child {
  margin-top: 0 !important;
}

body.wkai-gift-concierge-ready :where(.site-main, #main, main, .site-content, .content-area) > :where(.entry-header, .page-header):empty {
  display: none !important;
}

body.wkai-gift-concierge-ready .wkai-chat__theme-title,
body.wkai-gift-concierge-ready .wkai-chat__theme-title-wrap,
body.wkai-gift-concierge-ready .entry-header:has(.wkai-chat__theme-title),
body.wkai-gift-concierge-ready .page-header:has(.wkai-chat__theme-title) {
  display: none !important;
}

body.wkai-gift-concierge-ready .wkai-chat__theme-title-wrap + *,
body.wkai-gift-concierge-ready .entry-header:has(.wkai-chat__theme-title) + *,
body.wkai-gift-concierge-ready .page-header:has(.wkai-chat__theme-title) + * {
  margin-top: 0 !important;
}

body.wkai-gift-concierge-ready .wkai-chat__concierge-parent,
body.wkai-gift-concierge-ready .wkai-chat__concierge-article {
  background: transparent !important;
  box-shadow: none !important;
  border: 0 !important;
}

body.wkai-gift-concierge-ready .wkai-chat__concierge-parent {
  width: 100% !important;
  max-width: none !important;
  margin-left: 0 !important;
  margin-right: 0 !important;
}

body:has(.wkai-chat--concierge) .entry-content:has(.wkai-chat--concierge),
body:has(.wkai-chat--concierge) .wp-block-post-content:has(.wkai-chat--concierge),
body:has(.wkai-chat--concierge) .page-content:has(.wkai-chat--concierge) {
  background: transparent !important;
  box-shadow: none !important;
}

.wkai-chat--concierge {
  --wkai-ink: #2f2b27;
  --wkai-sage: #596750;
  --wkai-sage-soft: #eef2e8;
  --wkai-cream: #fffaf3;
  --wkai-card: #fffdf9;
  --wkai-gold: #b68a49;
  position: relative;
  left: 50%;
  transform: translateX(-50%);
  width: min(1090px, calc(100vw - 44px));
  max-width: none;
  margin: 0 0 clamp(40px, 5vw, 70px);
}

.wkai-chat--concierge .wkai-chat__button {
  display: none;
}

.wkai-chat__concierge {
  position: relative;
  isolation: isolate;
  overflow: visible;
  background: transparent;
  border: 0;
  border-radius: 0;
  padding: 0;
  margin: 0 0 clamp(22px, 3vw, 34px);
  box-shadow: none;
}

.wkai-chat__concierge::before,
.wkai-chat__concierge::after {
  display: none;
}

.wkai-chat__concierge-hero {
  position: relative;
  display: grid;
  grid-template-columns: minmax(0, 1.22fr) minmax(280px, 0.78fr);
  gap: clamp(22px, 4vw, 44px);
  align-items: stretch;
  background:
    radial-gradient(circle at 92% 10%, rgba(182, 138, 73, 0.12) 0 16%, transparent 17%),
    linear-gradient(135deg, #fffaf3 0%, #f7eddf 100%);
  border: 1px solid rgba(47, 43, 39, 0.11);
  border-radius: 22px;
  padding: clamp(24px, 4vw, 42px);
  box-shadow: 0 20px 55px rgba(47, 43, 39, 0.08);
}

.wkai-chat__concierge-copy {
  align-self: center;
}

.wkai-chat__eyebrow {
  display: inline-flex;
  align-items: center;
  gap: 8px;
  margin: 0 0 12px;
  color: var(--wkai-gold);
  font-size: 11px;
  letter-spacing: 0.18em;
  text-transform: uppercase;
  font-weight: 800;
}

.wkai-chat__eyebrow::before {
  content: "";
  width: 26px;
  height: 1px;
  background: currentColor;
  opacity: 0.7;
}

.wkai-chat__concierge h2 {
  max-width: 760px;
  margin: 0 0 14px;
  color: var(--wkai-ink);
  font-size: clamp(34px, 4.9vw, 56px);
  font-weight: 400;
  line-height: 1.02;
  letter-spacing: -0.045em;
}

.wkai-chat__concierge-lead,
.wkai-chat__concierge p {
  max-width: 700px;
  margin: 0;
  color: #665f56;
  font-size: clamp(15px, 1.35vw, 17px);
  line-height: 1.64;
}

.wkai-chat__concierge-proof {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
  margin-top: 20px;
}

.wkai-chat__concierge-proof span {
  display: inline-flex;
  align-items: center;
  gap: 7px;
  min-height: 32px;
  border: 1px solid rgba(47, 43, 39, 0.12);
  border-radius: 999px;
  background: rgba(255, 255, 255, 0.76);
  color: #3f3831;
  padding: 7px 12px;
  font-size: 12px;
  font-weight: 700;
  line-height: 1;
}

.wkai-chat__concierge-proof span::before {
  content: "✓";
  font-weight: 800;
}

.wkai-chat__concierge-actions {
  display: flex;
  flex-wrap: wrap;
  gap: 10px;
  margin-top: 24px;
}

.wkai-chat__concierge-primary,
.wkai-chat__concierge-secondary {
  min-height: 44px;
  border-radius: 999px;
  padding: 12px 18px;
  font: inherit;
  font-size: 13px;
  font-weight: 800;
  text-decoration: none;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  cursor: pointer;
  transition: transform 150ms ease, box-shadow 150ms ease, border-color 150ms ease;
}

.wkai-chat__concierge-primary {
  border: 1px solid var(--wkai-ink);
  background: var(--wkai-ink);
  color: #ffffff;
  box-shadow: 0 13px 28px rgba(47, 43, 39, 0.18);
}

.wkai-chat__concierge-secondary {
  border: 1px solid rgba(47, 43, 39, 0.16);
  background: rgba(255, 255, 255, 0.78);
  color: var(--wkai-ink);
}

.wkai-chat__concierge-primary:hover,
.wkai-chat__concierge-primary:focus,
.wkai-chat__concierge-secondary:hover,
.wkai-chat__concierge-secondary:focus {
  transform: translateY(-1px);
  box-shadow: 0 15px 32px rgba(47, 43, 39, 0.14);
}

.wkai-chat__concierge-feature {
  margin: 0;
  align-self: stretch;
  display: flex;
  flex-direction: column;
  justify-content: center;
  border: 1px solid rgba(47, 43, 39, 0.11);
  border-radius: 18px;
  background: rgba(255, 253, 249, 0.88);
  padding: clamp(20px, 3vw, 28px);
  box-shadow: 0 16px 40px rgba(47, 43, 39, 0.08);
}

.wkai-chat__concierge-feature-label {
  width: fit-content;
  display: inline-flex;
  align-items: center;
  border-radius: 999px;
  background: var(--wkai-ink);
  color: #ffffff;
  padding: 7px 10px;
  margin-bottom: 15px;
  font-size: 11px;
  font-weight: 800;
  letter-spacing: 0.07em;
  text-transform: uppercase;
}

.wkai-chat__concierge-feature h3 {
  max-width: 360px;
  margin: 0 0 10px;
  color: var(--wkai-ink);
  font-size: clamp(22px, 2.8vw, 31px);
  font-weight: 400;
  line-height: 1.1;
  letter-spacing: -0.035em;
}

.wkai-chat__concierge-feature p {
  margin: 0 0 16px;
  color: #665f56;
  font-size: 14px;
  line-height: 1.55;
}

.wkai-chat__concierge-feature ul {
  list-style: none;
  display: grid;
  gap: 9px;
  margin: 0;
  padding: 0;
}

.wkai-chat__concierge-feature li {
  position: relative;
  padding-left: 24px;
  color: var(--wkai-ink);
  font-size: 13px;
  line-height: 1.45;
  font-weight: 700;
}

.wkai-chat__concierge-feature li::before {
  content: "✓";
  position: absolute;
  left: 0;
  top: 0;
  color: var(--wkai-gold);
  font-weight: 900;
}

.wkai-chat__concierge-steps {
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  gap: 12px;
  margin: 16px 0 0;
}

.wkai-chat__concierge-steps div {
  display: grid;
  grid-template-columns: 34px 1fr;
  column-gap: 10px;
  row-gap: 3px;
  align-items: start;
  border: 1px solid rgba(47, 43, 39, 0.10);
  border-radius: 16px;
  background: rgba(255, 253, 249, 0.86);
  padding: 14px;
  box-shadow: 0 12px 30px rgba(47, 43, 39, 0.045);
}

.wkai-chat__concierge-steps span {
  grid-row: span 2;
  width: 34px;
  height: 34px;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  border-radius: 999px;
  background: var(--wkai-soft);
  border: 1px solid var(--wkai-line);
  color: var(--wkai-ink);
  font-size: 13px;
  font-weight: 900;
}

.wkai-chat__concierge-steps strong {
  display: block;
  color: var(--wkai-ink);
  font-size: 13px;
  line-height: 1.25;
}

.wkai-chat__concierge-steps small {
  display: block;
  color: #70675e;
  font-size: 12px;
  line-height: 1.35;
}

.wkai-chat__concierge-section-heading {
  display: flex;
  flex-wrap: wrap;
  align-items: end;
  justify-content: space-between;
  gap: 10px 18px;
  padding: 0;
  margin: clamp(26px, 4vw, 40px) 0 14px;
  border-top: 0;
}

.wkai-chat__concierge-section-heading span {
  color: var(--wkai-ink);
  font-size: clamp(24px, 3vw, 34px);
  font-weight: 400;
  line-height: 1.05;
  letter-spacing: -0.035em;
}

.wkai-chat__concierge-section-heading em {
  max-width: 430px;
  color: #746d65;
  font-size: 13px;
  font-style: normal;
  line-height: 1.45;
}

.wkai-chat__concierge-grid {
  display: grid;
  grid-template-columns: repeat(4, minmax(0, 1fr));
  gap: 12px;
}

.wkai-chat__concierge-grid button {
  position: relative;
  display: block;
  min-height: 134px;
  border: 1px solid rgba(47, 43, 39, 0.11);
  border-radius: 18px;
  background: rgba(255, 253, 249, 0.94);
  color: var(--wkai-ink);
  text-align: left;
  padding: 16px;
  cursor: pointer;
  font: inherit;
  box-shadow: 0 12px 32px rgba(47, 43, 39, 0.06);
  transition: transform 150ms ease, box-shadow 150ms ease, border-color 150ms ease, background 150ms ease;
}

.wkai-chat__concierge-grid button::after {
  content: "→";
  position: absolute;
  right: 14px;
  top: 14px;
  color: rgba(47, 43, 39, 0.38);
  font-weight: 900;
}

.wkai-chat__concierge-grid button:hover,
.wkai-chat__concierge-grid button:focus {
  transform: translateY(-2px);
  box-shadow: 0 18px 42px rgba(47, 43, 39, 0.12);
  border-color: rgba(182, 138, 73, 0.36);
  background: #ffffff;
}

.wkai-chat__concierge-tile-icon {
  width: 40px;
  height: 40px;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  margin: 0 0 15px;
  border-radius: 14px;
  background: var(--wkai-soft);
  border: 1px solid var(--wkai-line);
  color: var(--wkai-ink);
  font-size: 16px;
  font-weight: 900;
  letter-spacing: -0.04em;
}

.wkai-chat__concierge-tile-copy {
  display: block;
  min-width: 0;
  padding-right: 12px;
}

.wkai-chat__concierge-grid strong {
  display: block;
  max-width: 160px;
  font-size: 14px;
  line-height: 1.18;
  margin: 0 0 6px;
  letter-spacing: -0.01em;
}

.wkai-chat__concierge-grid small {
  display: block;
  color: #70675e;
  font-size: 12px;
  line-height: 1.42;
}

.wkai-chat__conversation-stage {
  scroll-margin-top: 112px;
  overflow: hidden;
  background: var(--wkai-card);
  border: 1px solid rgba(47, 43, 39, 0.12);
  border-radius: 22px;
  box-shadow: 0 22px 58px rgba(47, 43, 39, 0.10);
}

.wkai-chat__conversation-intro {
  display: block;
  padding: 20px 24px;
  background: linear-gradient(135deg, #fffaf3 0%, #f5eadc 100%);
  color: var(--wkai-ink);
  border-bottom: 1px solid rgba(47, 43, 39, 0.10);
}

.wkai-chat__conversation-intro span {
  display: block;
  margin: 0 0 4px;
  color: var(--wkai-ink);
  font-size: clamp(22px, 2.5vw, 30px);
  font-weight: 400;
  line-height: 1.1;
  letter-spacing: -0.035em;
}

.wkai-chat__conversation-intro p {
  max-width: 690px;
  margin: 0;
  color: #665f56;
  font-size: 13px;
  line-height: 1.5;
}

.wkai-chat--concierge .wkai-chat__panel {
  position: static;
  width: 100%;
  max-width: none;
  height: 690px;
  min-height: 620px;
  max-height: none;
  border: 0;
  border-radius: 0;
  box-shadow: none;
  background: var(--wkai-card);
}

.wkai-chat--concierge .wkai-chat__header {
  background: var(--wkai-card);
  color: var(--wkai-ink);
  border-bottom: 1px solid var(--wkai-line);
  padding: 17px 22px;
}

.wkai-chat--concierge .wkai-chat__header strong {
  font-size: 16px;
}

.wkai-chat--concierge .wkai-chat__header span {
  color: #746d65;
  opacity: 1;
}

.wkai-chat--concierge .wkai-chat__close {
  display: none;
}

.wkai-chat--concierge .wkai-chat__language,
.wkai-chat--concierge .wkai-chat__suggestions,
.wkai-chat--concierge .wkai-chat__form,
.wkai-chat--concierge .wkai-chat__privacy {
  padding-left: 22px;
  padding-right: 22px;
}

.wkai-chat--concierge .wkai-chat__messages {
  padding: 22px;
  background: linear-gradient(180deg, rgba(250, 246, 239, 0.68), rgba(247, 239, 229, 0.85));
}

.wkai-chat--concierge .wkai-chat__message {
  max-width: min(82%, 720px);
  box-shadow: 0 8px 18px rgba(47, 43, 39, 0.035);
}

.wkai-chat--concierge .wkai-chat__choices {
  max-width: min(96%, 820px);
}

.wkai-chat--concierge .wkai-chat__form textarea {
  min-height: 48px;
  border-radius: 16px;
  padding: 13px 14px;
}

.wkai-chat--concierge .wkai-chat__form button {
  border-radius: 16px;
  padding: 14px 18px;
}

.wkai-chat--concierge .wkai-chat__cards {
  grid-template-columns: repeat(auto-fit, minmax(255px, 1fr));
  gap: 12px;
  max-width: 100%;
}

.wkai-chat--concierge .wkai-chat__card {
  grid-template-columns: 96px 1fr;
  padding: 12px;
  border-radius: 18px;
}

.wkai-chat--concierge .wkai-chat__card-image {
  width: 96px;
  height: 96px;
  border-radius: 14px;
}

.wkai-chat--concierge .wkai-chat__card-content strong,
.wkai-chat--concierge .wkai-chat__card-title {
  font-size: 14px;
}

.wkai-chat--concierge .wkai-chat__card-content p,
.wkai-chat--concierge .wkai-chat__card-note {
  font-size: 12.5px;
}

.wkai-chat__cards-toolbar {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 7px;
  margin: -2px 0 4px;
  padding: 9px 10px;
  background: rgba(255, 255, 255, 0.72);
  border: 1px solid var(--wkai-line);
  border-radius: 13px;
}

.wkai-chat__cards-toolbar span {
  flex: 1 1 170px;
  color: var(--wkai-muted);
  font-size: 12px;
  line-height: 1.35;
}

.wkai-chat__cards-toolbar button {
  border: 1px solid var(--wkai-line);
  border-radius: 999px;
  background: #ffffff;
  color: var(--wkai-text);
  padding: 7px 10px;
  font: inherit;
  font-size: 12px;
  cursor: pointer;
}

.wkai-chat__cards-toolbar button:last-child {
  background: var(--wkai-dark);
  border-color: var(--wkai-dark);
  color: #ffffff;
}

.wkai-chat__cards-toolbar button:disabled {
  opacity: 0.65;
  cursor: default;
}

.wkai-chat__card-badges {
  display: flex;
  flex-wrap: wrap;
  gap: 4px;
  margin: 4px 0 5px;
}

.wkai-chat__card-badges span {
  display: inline-flex;
  align-items: center;
  border-radius: 999px;
  background: var(--wkai-soft);
  border: 1px solid var(--wkai-line);
  color: var(--wkai-text);
  font-size: 10px;
  line-height: 1;
  padding: 4px 6px;
  font-weight: 600;
}

.wkai-chat__shortlist-brief {
  margin: 6px 0 10px;
  color: var(--wkai-muted);
  font-size: 12px;
  line-height: 1.4;
}

.wkai-chat__shortlist-row {
  display: grid;
  grid-template-columns: 54px 1fr;
  gap: 9px;
  align-items: start;
}

.wkai-chat__shortlist-row img {
  width: 54px;
  height: 54px;
  object-fit: cover;
  border-radius: 10px;
  background: var(--wkai-warm);
}

.wkai-chat__shortlist-info {
  min-width: 0;
}

.wkai-chat__shortlist-info a,
.wkai-chat__shortlist-info strong {
  display: block;
  color: var(--wkai-text);
  font-size: 13px;
  font-weight: 700;
  text-decoration: none;
  line-height: 1.3;
}

.wkai-chat__shortlist-info a:hover,
.wkai-chat__shortlist-info a:focus {
  text-decoration: underline;
  text-underline-offset: 2px;
}

.wkai-chat__shortlist-info > span {
  display: block;
  margin-top: 2px;
  color: var(--wkai-muted);
  font-size: 12px;
}

.wkai-chat__shortlist-info p {
  margin: 5px 0 0;
  font-size: 12px;
  line-height: 1.35;
  color: var(--wkai-muted);
}

.wkai-chat__shortlist-badges {
  margin-bottom: 0;
}

@media (max-width: 980px) {
  .wkai-chat--concierge {
    width: min(900px, calc(100vw - 34px));
  }

  .wkai-chat__concierge-hero {
    grid-template-columns: 1fr;
  }

  .wkai-chat__concierge-feature {
    max-width: none;
  }

  .wkai-chat__concierge-grid {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }

  .wkai-chat--concierge .wkai-chat__panel {
    height: 690px;
  }
}

@media (max-width: 760px) {
  .wkai-chat__concierge-steps {
    grid-template-columns: 1fr;
  }
}

@media (max-width: 620px) {
  body.wkai-gift-concierge-ready .wkai-chat__concierge-main {
    padding-top: 16px !important;
  }

  .wkai-chat--concierge {
    width: calc(100vw - 24px);
    margin-top: 0;
    margin-bottom: 42px;
  }

  .wkai-chat__concierge {
    margin-bottom: 18px;
  }

  .wkai-chat__concierge-hero {
    border-radius: 18px;
    padding: 20px;
  }

  .wkai-chat__concierge h2 {
    font-size: clamp(31px, 11vw, 42px);
  }

  .wkai-chat__concierge-actions {
    display: grid;
  }

  .wkai-chat__concierge-primary,
  .wkai-chat__concierge-secondary {
    width: 100%;
  }

  .wkai-chat__concierge-grid {
    grid-template-columns: 1fr;
  }

  .wkai-chat__concierge-grid button {
    min-height: 116px;
  }

  .wkai-chat__conversation-stage {
    border-radius: 18px;
  }

  .wkai-chat__conversation-intro {
    padding: 17px 16px;
  }

  .wkai-chat--concierge .wkai-chat__panel {
    height: min(740px, calc(var(--wkai-vvh, 100vh) - 24px));
    min-height: 600px;
  }

  .wkai-chat--concierge .wkai-chat__header,
  .wkai-chat--concierge .wkai-chat__language,
  .wkai-chat--concierge .wkai-chat__messages,
  .wkai-chat--concierge .wkai-chat__suggestions,
  .wkai-chat--concierge .wkai-chat__form,
  .wkai-chat--concierge .wkai-chat__privacy {
    padding-left: 14px;
    padding-right: 14px;
  }

  .wkai-chat--concierge .wkai-chat__messages {
    padding-top: 15px;
    padding-bottom: 15px;
  }

  .wkai-chat--concierge .wkai-chat__message {
    max-width: 94%;
  }

  .wkai-chat--concierge .wkai-chat__card {
    grid-template-columns: 72px 1fr;
  }

  .wkai-chat--concierge .wkai-chat__card--no-image {
    grid-template-columns: 1fr;
  }

  .wkai-chat--concierge .wkai-chat__card-image {
    width: 72px;
    height: 72px;
  }
}

.wkai-chat__header-actions {
  display: inline-flex;
  align-items: center;
  gap: 8px;
  margin-left: auto;
}

.wkai-chat__new {
  border: 1px solid rgba(255, 255, 255, 0.28);
  border-radius: 999px;
  background: rgba(255, 255, 255, 0.10);
  color: #ffffff;
  cursor: pointer;
  font: inherit;
  font-size: 12px;
  line-height: 1;
  padding: 8px 10px;
  white-space: nowrap;
}

.wkai-chat__new:hover,
.wkai-chat__new:focus {
  background: rgba(255, 255, 255, 0.18);
}

.wkai-chat--concierge .wkai-chat__new {
  background: #ffffff;
  border-color: var(--wkai-line);
  color: var(--wkai-text);
  box-shadow: 0 4px 12px rgba(47, 43, 39, 0.04);
}

.wkai-chat--concierge .wkai-chat__new:hover,
.wkai-chat--concierge .wkai-chat__new:focus {
  background: var(--wkai-soft);
}

.wkai-chat__aftercare {
  max-width: min(94%, 760px);
  margin: 0 0 14px;
  padding: 13px;
  border: 1px solid var(--wkai-line);
  border-radius: 16px;
  background: rgba(255, 255, 255, 0.88);
  box-shadow: 0 8px 22px rgba(47, 43, 39, 0.05);
}

.wkai-chat__aftercare strong {
  display: block;
  margin: 0 0 3px;
  color: var(--wkai-text);
  font-size: 13px;
  line-height: 1.25;
}

.wkai-chat__aftercare p {
  margin: 0 0 9px;
  color: var(--wkai-muted);
  font-size: 12px;
  line-height: 1.4;
}

.wkai-chat__aftercare-actions {
  display: flex;
  flex-wrap: wrap;
  gap: 7px;
}

.wkai-chat__aftercare-actions button {
  border: 1px solid var(--wkai-line);
  border-radius: 999px;
  background: #ffffff;
  color: var(--wkai-text);
  cursor: pointer;
  font: inherit;
  font-size: 12px;
  line-height: 1.15;
  padding: 8px 11px;
}

.wkai-chat__aftercare-actions button:hover,
.wkai-chat__aftercare-actions button:focus {
  background: var(--wkai-warm);
}

.wkai-chat__aftercare-actions button:first-child {
  background: var(--wkai-dark);
  border-color: var(--wkai-dark);
  color: #ffffff;
}

@media (max-width: 520px) {
  .wkai-chat__new {
    font-size: 11px;
    padding: 7px 8px;
  }

  .wkai-chat__aftercare {
    max-width: 100%;
  }

  .wkai-chat__aftercare-actions button {
    flex: 1 1 auto;
  }
}

.wkai-chat__image-missing img {
  display: none !important;
}

/* 1.5.1 product recommendation polish */
.wkai-chat__cards-heading,
.wkai-chat__cards-toolbar {
  grid-column: 1 / -1;
}

.wkai-chat__cards-toolbar {
  align-self: start;
  justify-content: space-between;
  min-height: 0;
}

.wkai-chat__basket-added {
  background: var(--wkai-warm) !important;
  color: var(--wkai-text) !important;
}

.wkai-chat--concierge .wkai-chat__cards {
  align-items: stretch;
  gap: 14px;
  margin-top: 12px;
}

.wkai-chat--concierge .wkai-chat__cards-heading {
  font-size: 18px;
  font-weight: 700;
  letter-spacing: 0;
  color: var(--wkai-text);
  margin: 0 0 2px;
}

.wkai-chat--concierge .wkai-chat__cards-toolbar {
  padding: 12px 14px;
  border-radius: 18px;
  background: rgba(255, 255, 255, 0.76);
  box-shadow: 0 8px 22px rgba(47, 43, 39, 0.045);
}

.wkai-chat--concierge .wkai-chat__cards-toolbar span {
  flex: 1 1 260px;
  font-size: 13px;
  color: var(--wkai-text);
}

.wkai-chat--concierge .wkai-chat__card {
  grid-template-columns: 112px minmax(0, 1fr);
  gap: 14px;
  padding: 14px;
  border-radius: 20px;
  background: rgba(255, 255, 255, 0.86);
  box-shadow: 0 12px 30px rgba(47, 43, 39, 0.07);
  align-items: start;
  min-height: 190px;
}

.wkai-chat--concierge .wkai-chat__card-image {
  width: 112px;
  height: 112px;
  border-radius: 17px;
  background: var(--wkai-soft);
}

.wkai-chat--concierge .wkai-chat__card-content {
  display: flex;
  flex-direction: column;
  min-height: 100%;
}

.wkai-chat--concierge .wkai-chat__card-title {
  font-size: 15px;
  line-height: 1.22;
  margin-bottom: 5px;
}

.wkai-chat--concierge .wkai-chat__card-meta {
  margin-bottom: 7px;
}

.wkai-chat--concierge .wkai-chat__card-note--why {
  color: var(--wkai-text);
  font-weight: 500;
}

.wkai-chat--concierge .wkai-chat__card-excerpt,
.wkai-chat--concierge .wkai-chat__card-note {
  display: -webkit-box;
  -webkit-box-orient: vertical;
  overflow: hidden;
}

.wkai-chat--concierge .wkai-chat__card-excerpt {
  -webkit-line-clamp: 2;
  color: var(--wkai-muted);
  margin-top: 2px;
}

.wkai-chat--concierge .wkai-chat__card-note {
  -webkit-line-clamp: 3;
}

.wkai-chat--concierge .wkai-chat__card-actions {
  margin-top: auto;
  padding-top: 8px;
}

.wkai-chat--concierge .wkai-chat__card-actions a,
.wkai-chat--concierge .wkai-chat__card-actions button {
  padding: 8px 11px;
  border-radius: 999px;
  background: #ffffff;
}

.wkai-chat--concierge .wkai-chat__card-actions button:nth-child(2),
.wkai-chat--concierge .wkai-chat__card-actions a:nth-child(2) {
  border-color: rgba(47, 43, 39, 0.22);
}

@media (max-width: 700px) {
  .wkai-chat--concierge .wkai-chat__cards {
    grid-template-columns: 1fr;
  }

  .wkai-chat--concierge .wkai-chat__cards-toolbar {
    align-items: flex-start;
  }

  .wkai-chat--concierge .wkai-chat__card {
    grid-template-columns: 86px minmax(0, 1fr);
    min-height: 0;
    gap: 11px;
    padding: 12px;
  }

  .wkai-chat--concierge .wkai-chat__card-image {
    width: 86px;
    height: 86px;
  }
}

/* 1.5.3 human product actions */
.wkai-chat__basket-feedback {
  width: 100%;
  box-sizing: border-box;
  display: inline-flex;
  align-items: center;
  justify-content: flex-start;
  flex-wrap: wrap;
  gap: 7px 9px;
  margin-top: 8px;
  padding: 7px 9px;
  border-radius: 999px;
  background: rgba(246, 238, 226, 0.82);
  border: 1px solid rgba(47, 43, 39, 0.12);
  color: var(--wkai-text);
  font-size: 12px;
  line-height: 1.25;
}

.wkai-chat__basket-feedback::before {
  content: "✓";
  display: inline-grid;
  place-items: center;
  flex: 0 0 auto;
  width: 18px;
  height: 18px;
  border-radius: 999px;
  background: var(--wkai-text, #2f2b27);
  color: #ffffff;
  font-size: 11px;
  line-height: 1;
}

.wkai-chat__basket-feedback-text {
  flex: 1 1 auto;
  min-width: 120px;
  max-width: 100%;
}

.wkai-chat__cards-toolbar .wkai-chat__basket-feedback {
  margin-top: 8px;
  flex-basis: 100%;
}

.wkai-chat__basket-feedback a {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  flex: 0 0 auto;
  min-height: 28px;
  padding: 6px 10px;
  border: 1px solid rgba(47, 43, 39, 0.14);
  border-radius: 999px;
  background: #ffffff;
  color: var(--wkai-text);
  font-weight: 700;
  text-decoration: none;
}

.wkai-chat__basket-feedback--error {
  border-radius: 14px;
  background: #fff7f3;
  border-color: rgba(126, 49, 18, 0.22);
}

.wkai-chat__basket-feedback--error::before {
  content: "!";
  background: #7e3112;
}

@media (max-width: 520px) {
  .wkai-chat__basket-feedback {
    border-radius: 14px;
    align-items: flex-start;
  }

  .wkai-chat__basket-feedback-text {
    min-width: 0;
    flex: 1 1 calc(100% - 30px);
  }

  .wkai-chat__basket-feedback a {
    margin-left: 27px;
  }
}

.wkai-chat__card-image,
.wkai-chat__card-title,
.wkai-chat__card-view {
  cursor: pointer;
}

.wkai-chat-quickview-open {
  overflow: hidden;
}

.wkai-chat__quickview {
  position: fixed;
  inset: 0;
  z-index: 999999;
  display: grid;
  place-items: center;
  padding: 22px;
}

.wkai-chat__quickview-backdrop {
  position: absolute;
  inset: 0;
  width: 100%;
  height: 100%;
  border: 0;
  padding: 0;
  background: rgba(17, 15, 13, 0.58);
  cursor: pointer;
}

.wkai-chat__quickview-panel {
  position: relative;
  z-index: 1;
  display: grid;
  grid-template-columns: minmax(220px, 0.9fr) minmax(260px, 1fr);
  gap: 0;
  width: min(860px, 100%);
  max-height: min(86vh, 760px);
  overflow: hidden;
  border-radius: 24px;
  background: var(--wkai-card, #fffdf9);
  color: var(--wkai-text, #2f2b27);
  box-shadow: 0 28px 90px rgba(0, 0, 0, 0.34);
}

.wkai-chat__quickview-close {
  position: absolute;
  top: 12px;
  right: 12px;
  z-index: 2;
  width: 34px;
  height: 34px;
  border: 1px solid rgba(47, 43, 39, 0.14);
  border-radius: 999px;
  background: rgba(255, 255, 255, 0.88);
  color: var(--wkai-text, #2f2b27);
  font-size: 22px;
  line-height: 1;
  cursor: pointer;
}

.wkai-chat__quickview-media {
  min-height: 360px;
  background: var(--wkai-soft, #f3eadc);
}

.wkai-chat__quickview-media img {
  display: block;
  width: 100%;
  height: 100%;
  min-height: 360px;
  object-fit: cover;
}

.wkai-chat__quickview-body {
  padding: 34px;
  overflow: auto;
}

.wkai-chat__quickview-eyebrow {
  display: inline-block;
  margin: 0 0 12px;
  color: var(--wkai-muted, #726b62);
  font-size: 11px;
  font-weight: 700;
  letter-spacing: 0.12em;
  text-transform: uppercase;
}

.wkai-chat__quickview-body h3 {
  margin: 0 34px 10px 0;
  color: var(--wkai-text, #2f2b27);
  font-size: clamp(24px, 4vw, 38px);
  line-height: 1.04;
  font-weight: 600;
}

.wkai-chat__quickview-meta {
  margin: 12px 0;
  color: var(--wkai-muted, #726b62);
  font-size: 15px;
}

.wkai-chat__quickview-note,
.wkai-chat__quickview-excerpt {
  margin: 0 0 12px;
  color: var(--wkai-text, #2f2b27);
  font-size: 15px;
  line-height: 1.48;
}

.wkai-chat__quickview-note--why {
  font-weight: 600;
}

.wkai-chat__quickview-excerpt {
  color: var(--wkai-muted, #726b62);
}

.wkai-chat__quickview-actions {
  display: flex;
  flex-wrap: wrap;
  gap: 9px;
  margin-top: 18px;
}

.wkai-chat__quickview-actions a,
.wkai-chat__quickview-actions button {
  border: 1px solid rgba(47, 43, 39, 0.16);
  border-radius: 999px;
  padding: 10px 14px;
  background: #ffffff;
  color: var(--wkai-text, #2f2b27);
  font-family: inherit;
  font-size: 13px;
  line-height: 1;
  text-decoration: none;
  cursor: pointer;
}

.wkai-chat__quickview-actions a:first-child {
  background: var(--wkai-text, #2f2b27);
  color: #ffffff;
}

.wkai-chat__quickview-actions button:disabled {
  opacity: 0.68;
  cursor: default;
}

.wkai-chat__quickview-badges {
  margin-bottom: 10px;
}

@media (max-width: 680px) {
  .wkai-chat__quickview {
    padding: 10px;
  }

  .wkai-chat__quickview-panel {
    grid-template-columns: 1fr;
    max-height: 90vh;
    overflow: auto;
    border-radius: 20px;
  }

  .wkai-chat__quickview-media,
  .wkai-chat__quickview-media img {
    min-height: 240px;
    max-height: 300px;
  }

  .wkai-chat__quickview-body {
    padding: 24px 20px 20px;
    overflow: visible;
  }

  .wkai-chat__quickview-body h3 {
    margin-right: 38px;
  }
}


/* 1.5.3 recipient and basket polish */
.wkai-chat__card > .wkai-chat__basket-feedback {
  grid-column: 1 / -1;
  margin-top: 2px;
}

.wkai-chat__quickview-actions > .wkai-chat__basket-feedback,
.wkai-chat__cards-toolbar > .wkai-chat__basket-feedback {
  flex: 1 0 100%;
}

.wkai-chat__basket-feedback {
  width: 100%;
  max-width: 100%;
  display: flex;
  align-items: center;
  justify-content: flex-start;
  gap: 7px;
  margin-top: 8px;
  padding: 7px 9px;
  border-radius: 999px;
  background: rgba(255, 253, 249, 0.96);
  border: 1px solid rgba(47, 43, 39, 0.14);
  color: var(--wkai-text);
  font-size: 12px;
  line-height: 1.25;
  box-shadow: 0 8px 18px rgba(47, 43, 39, 0.055);
}

.wkai-chat__basket-feedback-mark {
  flex: 0 0 auto;
  display: inline-grid;
  place-items: center;
  width: 20px;
  height: 20px;
  border-radius: 999px;
  background: var(--wkai-dark, #2f2b27);
  color: #ffffff;
  font-size: 12px;
  font-weight: 700;
  line-height: 1;
}

.wkai-chat__basket-feedback-text {
  flex: 1 1 auto;
  min-width: 0;
  font-weight: 600;
}

.wkai-chat__basket-feedback a {
  flex: 0 0 auto;
  border: 1px solid rgba(47, 43, 39, 0.14);
  border-radius: 999px;
  padding: 5px 9px;
  background: #ffffff;
  color: var(--wkai-text);
  font-weight: 700;
  text-decoration: none;
  white-space: nowrap;
}

.wkai-chat__basket-feedback a:hover,
.wkai-chat__basket-feedback a:focus {
  text-decoration: underline;
  text-underline-offset: 2px;
}

.wkai-chat__basket-feedback--error {
  border-radius: 14px;
  background: #fff7f3;
}

.wkai-chat__basket-feedback--error .wkai-chat__basket-feedback-mark {
  background: #7e3112;
}

@media (max-width: 520px) {
  .wkai-chat__basket-feedback {
    border-radius: 16px;
    align-items: flex-start;
  }

  .wkai-chat__basket-feedback a {
    margin-left: auto;
  }
}